This means that I run according to GoPro a supported operating system but not supported hardware. However, if you run a supported operating system but older hardware, you might have issues with playback. According to GoPro’s website, Quik for Desktop will still copy the HEVC video files to your hard drive but won’t display them in your library if you run an unsupported operating system. You might need a dedicated graphics card and not just the Intel onboard graphics card.

Skylake already includes HEVC playback but performance of this feature was increased drastically with the Kaby Lake.

I am running on the predecessor of Intel Kaby Lake, the Intel Skylake and have no issues playing back the content on my PC.

Windows: Computers running Windows 10 and Intel Kaby Lake (or equivalent) processor and newer.

MacOS: HEVC is supported on macOS High Sierra computers using the A10 processor and newer (basically Macbooks and iMacs build in 2016 or later).

iOS 11 devices using the Apple® A10 processor and newer: iPhone® 6 (select bitrates only), iPhone® 7 and 7 Plus, iPhone 8 and 8 Plus, iPhone® X, Xs, Xs Max, iPad 10.5-inch iPad Pro®, 12.9-inch iPad Pro.

Galaxy® S7 / S7 Plus, Galaxy Note 8 and newer.

Here are a few examples of compatible devices: However, compatibility and implementation are not as widespread as with the older H.264 codec.Ī list with compatible devices can be found on the GoPro website. HEVC has been around for a few years now and is the successor of the old H.264 codec. ( Check this list for more information)įirst of all, HEVC is a codec which lets you save high-quality videos such as 2.7k and 4k video files by using less memory on your storage card while still maintaining the video quality. GoPro uses HEVC (High Efficiency Video Coding) also called H.265 coded in some or all of their video modes, depending on your GoPro or settings. If you’re getting an error message on your computer while playing back a video you shot on a GoPro Hero7 or Hero6 Black, it might be the codec GoPro uses to save your video files and incompatibility with your computer or device.

File is not going into quik gopro